NCR Counterpoint Blog

How Mobile POS Can Build Customer Engagement for Your Liquor Store

Posted by Courtney Foster on Jul 26, 2015 11:00:00 AM

Using a mobile POS system has become a necessity in the retail space these days. There are many benefits to utilizing a mobile point-of-sale solution for your liquor or wine store. First off, it is important to invest in reliable wine and liquor point-of-sale software that provides mobile POS functionalities. Improving your commerce technologies is not only essential in order to stay ahead of the market but can also help you run your business. With mobile POS, you can run your business from the sales floor, manage vendors, automate purchasing, ring up items right on the spot, sell from anywhere, track employees, and most importantly, improve customer engagement.  

Adding a mobile POS allows your sales associates to access store information in the palm of their hand. They can take deposits on kegs and taps, use special orders to sell items not currently in stock and checkout customers quickly. Checking out customers quickly is a key feature of mobile POS as it can bust long lines by completing transactions in the aisle rather than have customers wait in a long line to checkout. By providing this tool to your employees, you can get them out from behind the cash register or back office and out on the sales floor.

Mobile POS allows your employees to become dedicated advisors to your shoppers. Employees can access shoppers purchase history, preferences and personalized offers. Using this material provides a more personalized experience for customers by tailoring recommendations, ratings and reviews, and product comparisons. By offering customers these options, you can better understand and articulate how they engage and what motivates their purchases and generate customer loyalty through great customer service.

By utilizing mobile POS, you can take your retail business to the next level, sufficiently run your liquor store on a daily basis and serve your customers easily and efficiently with greater flexibility.

Learn 8 simple ways that Counterpoint's Retail Point-of-Sale can increase your bottom line and help your business thrive!

wine pos software liquor pos software  

Topics: point of sale